For New Patients
We're so glad you're considering Colson Family Dentistry. Here's everything you need to know before your first visit.
Welcome to Our Practice
As a first-time patient, we want you to be completely comfortable before you even arrive at our office. We'll call you one business day prior to your appointment to confirm and answer any questions.
Here's what to bring to your first appointment:
- Government-issued photo ID
- Insurance card and insurance information
- Completed new patient paperwork (download below)
- Current list of medications and allergies
Cancellation Policy: If you need to reschedule or cancel, please provide at least 24 hours' notice so we can fill your appointment time with another patient who needs care.
What to Expect
- Pre-appointment phone call one business day prior
- Personalized comprehensive exam with Dr. Heather
- Digital X-rays
- Routine cleaning (if clinically appropriate)
- Customized treatment plan
- Referrals to specialists if needed
- Privacy Practice documentation provided
New Patient Paperwork
Save time at your appointment by downloading and completing your new patient forms before you arrive.
Frequently Asked Questions
Have questions about your first visit? We've answered the most common ones below.
Insurance Information
We work with most major dental insurance plans and will file claims on your behalf. Because plan benefits vary widely, we recommend calling our office before your appointment so we can verify your specific coverage and give you a clear estimate of any out-of-pocket costs.
In-Network & Out-of-Network
We are in-network with many plans and will gladly see patients with out-of-network benefits as well. Call us at 229-242-2449 and we'll look up your plan before your visit.
Copays & Deductibles
Your copay and any deductible balance are due at the time of service. We will provide a good-faith estimate of costs before treatment begins whenever possible.
No Insurance? No Problem.
We accept cash, Visa, Mastercard, and CareCredit financing. CareCredit offers flexible monthly payment plans — ask our team for details or apply at carecredit.com.
Questions About Coverage?
Our team is happy to help you navigate your benefits. Reach us by phone at 229-242-2449 or by email at contactus@colsondental.com during office hours.
Payment Methods Accepted
We strive to make quality dental care accessible and affordable.
Office Hours
We're here when your family needs us. Give us a call to schedule your visit.
& 1:00–5:00pm
& 1:00–5:00pm
& 1:00–5:00pm
4:00pm